English for Dispute Resolution

English for Dispute Resolution shows advanced-level ESL students and professionals how to negotiate and mediate in English. Following the approach used in US law and business schools to teach Alternative Dispute Resolution (ADR), the book balances readings on ADR theory and strategies with activities, practice role plays, and self-reflection. It provides complex information and step-by-step instructions in plain English, clearly explains key ADR terms and idioms, and highlights cross-cultural communication issues that readers may encounter. Whether they are using English for Dispute Resolution as a self-study resource or a course textbook, readers can use the book to develop their own unique negotiation and mediation styles in English and improve their professional-level English skills and soft skills for any purpose. Chapters introduce Alternative Dispute Resolution, negotiation ethics, competitive and collaborative negotiation, negotiation game theory, apologies, drafting written agreements, and mediation. After an engaging hypothetical case that introduces the chapter’s key points, each chapter provides warm-up questions, readings about dispute resolution theory and strategies, language tips, and activities and sample phrases to practice applying chapter lessons to real-world disputes. Chapters also invite readers to explore topics of interest, such as dispute resolution in their home countries, personal and professional lives, and current events, and the growing use of Artificial Intelligence (AI) in ADR. Readers will simultaneously build confidence in their English and cross-cultural dispute resolution skills.