Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation
| By: | Angelo Esposito, Timothy Rogers, Peter Silverleaf |
| Publisher: | IT Governance |
| Print ISBN: | 9781849284561 |
| eText ISBN: | 9781849284585 |
| Edition: | 1 |
| Format: | Reflowable |
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